Last updated September 29, 2026
AO Privacy Policy
Draft, needs lawyer review. This policy is a working draft (2026-09-29-draft) and is not in force until reviewed by a lawyer and published at launch.
Who we are
AO is the AO website, which describes AO's apps, guides and reports and links to each app. It is operated by AO, a sole proprietorship operated by Dallas Mayne ("AO", "we"), in Alberta, Canada. We are the controller of the little data this site handles.
What we collect and why
| Messages you send through the contact form: name, email and message | To answer you. Our own automated assistant (clearly labelled "AI assistant") answers common questions first; it runs on our servers and doesn't send your message to an outside AI provider |
| Basic server logs (IP address, pages requested, time) | Security and fixing errors |
We don't sell personal information, we don't "share" it for cross-context behavioural advertising, and we don't use it for advertising. We don't make decisions with legal or similarly significant effects about you by automated means alone.
Legal bases (GDPR and UK GDPR)
- Contract: to provide the service you signed up for.
- Legitimate interests: security, fraud prevention, fixing errors and improving the service.
- Consent: marketing emails and optional features you turn on (you can withdraw at any time).
- Legal obligation: tax, accounting and responding to lawful requests.
Service providers
We use these providers to run AO. Each is bound by a contract to protect the data and use it only for us:
- Vercel (hosting, United States and Canada edge)
- Supabase (database and sign-in, hosted in Canada: ca-central-1)
- Resend (email delivery, United States)
Where your data is stored
Our main database is in Canada. Some providers process data in the United States or elsewhere, so it may be accessible to authorities there. For transfers of data about people in the EU or UK we rely on the European Commission's adequacy decision for Canada (commercial organisations under PIPEDA), and on Standard Contractual Clauses and the UK Addendum with our providers.
How long we keep it
- Server logs: 30 days. Contact messages: 24 months after the conversation is closed.
Your rights
- Everyone: ask to see, correct or delete your personal information, or ask how it's used. We answer within 30 days (Canada: PIPEDA and Alberta PIPA allow up to 45 days in some cases; we aim for 30).
- Canada: you can complain to the Office of the Privacy Commissioner of Canada or, in Alberta, the Office of the Information and Privacy Commissioner of Alberta.
- EU and UK: you also have the rights to restrict or object to processing, to data portability, and to complain to your local data protection authority (in the UK, the ICO).
- California (CCPA/CPRA): you have the rights to know, delete and correct, to opt out of sale or sharing (we do neither), to limit use of sensitive personal information, and not to be treated differently for using these rights. An authorised agent can make a request for you.
To use any of these rights, email d.mayne@hotmail.com or use the contact form. We'll confirm your identity before we act.
Emails and texts (CASL)
We send service messages (receipts, security and account notices) because they're needed to run your account. We send marketing emails only with your consent, every one identifies AO and includes our mailing address and a one-click unsubscribe, and we act on an unsubscribe within 10 business days (usually straight away).
Cookies
We use only the cookies needed to sign you in, keep you secure and remember your language. No advertising or cross-site tracking cookies.
Children
AO isn't for children. It's for businesses and adults. We don't knowingly collect information from anyone under 16.
Security and breaches
Data is encrypted in transit and at rest, access is limited to the people who need it, and admin actions are logged. If a breach creates a real risk of significant harm, we'll notify you and the Privacy Commissioner of Canada and the Alberta Information and Privacy Commissioner as the law requires (and EU/UK authorities within 72 hours where GDPR applies).
Changes
If we make a material change we'll email account holders and post the new version here before it takes effect.
Contact and Privacy Officer
Dallas Mayne (Privacy Officer)
AO, a sole proprietorship operated by Dallas Mayne
5509 Taylor Way
County of Grande Prairie No. 1, AB T8W 0H3
Canada
Email: d.mayne@hotmail.com · or use the contact form